Welcome to Warren Home Boarding your trusted, council licensed dog home boarding service in Colerne, Chippenham.
We provide a safe, loving, and comfortable environment for your dog(s) while you're away. As a small, family-run business, we treat every dog like a member of our own family. whether it's for a short break or a longer stay, you can trust that your dog(s) will be in great hands.
Book a Meet and Greet today.
All our required forms and general information can be found by downloading our App.
ABOUT WARREN HOME BOARDING
At Warren Home Boarding, we offer a warm, welcoming environment for your dog to feel right at home. Located in the beautiful village of Colerne, near Chippenham, we are a family-run business dedicated to providing exceptional care for your furry friends. We are Stuart and Tammy, a husband and wife team with two young children who share our love for animals. Alongside our family, we have two dogs of our own, Betty and Bella, who are always excited to make new friends! When your dog stays with us, they become part of our family. Whether it’s cuddling on the couch, enjoying long walks in the countryside, or just playing in our secure garden, we ensure that each guest receives the same love and attention as our own pets. You can rest assured that your dog will be well cared for, happy, and safe in our home. Thank you for considering Warren Home Boarding for your dog’s stay, we can’t wait to welcome your furry family member!
Our Services
DOG DAY CARE
Limited to our current clients only.
Our dog day care service offers a fun and interactive environment where your dog can socialise and exercise Let your dog enjoy a day full of activities and play!
£40
We are adaptable for timings
DOG HOME BOARDING
Experience peace of mind knowing that your dog is staying in a comfortable home environment while you're away. Our dog home boarding service ensures that your dog receives personalised attention and care like they would at their own home.
£40 per 24hrs per dog
Holidays
(Bank holidays)
£60 per 24hrs per dog
Extended care
0-2 hrs - WHB discretion
2-8 hrs - 50% of 24hr fee
8 hrs + - 100% of 24hr fee
HOME CARE VISITS
We offer reliable and professional Home care visits to ensure that your Pet(s) gets the exercise and stimulation they need. Whether it's a leisurely stroll or an energetic walk, we've got it covered!
We conduct a Meet and Greet at your home to discuss needs and complete relevant forms.
Currently only covering Colerne area.
*Visits are scheduled within time windows rather than exact times
Additional charges for multiple dogs
At WarrenHomeBoarding, we pride ourselves on offering a range of services to make your life easier. In addition to our core offerings, we also familiarisation training, chaperone services, and a convenient pet taxi service. Whether you need assistance getting acclimated, a reliable companion for your travels, or a safe ride for your furry friend(s) we've got you covered!
To enquire for any of our services, head to our apps and complete the initial enquiry form.
Warren Home Boarders
WHAT PEOPLE SAY
Lorraine H
Rocky had the best time with Stuart,Tammy and the family . He’s a very nervous dog and has separation issues but the care and attention shown to him was amazing. He stayed a week when we were on holiday and I came home to a very happy dog . Thankyou both- we will definitely be back and I’m telling everyone I know how brilliant the care is . I have no hesitation in saying this is a fabulous experience for the dogs staying and I was able to relax and enjoy my holiday knowing he was in good hands . Thankyou and will see you soon .
Jon, L
I have absolutely no hesitation in recommending Warren Home Boarding to anyone. It's exactly what we were looking for - a home from home environment.
Harry (our Cockerpoo) always has an amazing time with loads of cuddles, fun and exercise. Lots of exercise!
Stuart goes out of his way to try and understand Harry and his behaviours and traits. He's also very good at alleviating any concerns that slightly over-anxious owners may have.
We couldn't be happier with the care Harry receives at Warren Home Boarding.
Hannah, S
Excellent!! The Warren family are all involved in the care of your pup,a true home from home Regular updates meant we could really relax and enjoy our holiday knowing Lenny was having a fab time too!
Larry and Ellen
We can't say enough positive things about Stuart and his lovely family and dogs. We had not been able to find anywhere suitable for our 12 year old border collie and 3 year old cocker spaniel as Tig our collie gets very anxious about change (he was a rescue dog at 10 years old as was Lola but she was a puppy).Stuart was patient and really understands dogs and their needs. Tig has shown no negative behaviour after any visit and it has made us feel confident to leave him for a holiday. We would not hesitate to reccomend Warren Home Boarding.
Contact Us
Address
37 Martins Croft, Colerne, Chippenham, SN148DT
Contact
07824558162
Opening Hours
Mon - Sun
By Appointment
Privacy Notice – Warren Home Boarding
Last updated: August 2026
At Warren Home Boarding (“we”, “us”, or “our”), we are committed to protecting your personal data and respecting your privacy. This privacy notice explains how we collect, use, store, and safeguard your personal information when you use our website, mobile application, or home boarding services, in compliance with UK GDPR and the UK Data Protection Act 2018.
GOV.UK+ 1
1. Who We Are (Data Controller)
Warren Home Boarding is the data controller responsible for your personal data.
-
Business Name: Warren Home Boarding
-
Contact Email: warrenhomeboarding@gmail.com
-
Phone Number: 07824558162
-
Postal Address: 37 Martins Croft,Colerne,SN148DT
-
ICO Registration Reference: CSN8799705
2. Information We Collect
We collect and process personal information necessary to deliver our home boarding services, maintain safety, and manage bookings. This includes:
-
Contact Information: Full name, home address, phone numbers, and email address.
-
Emergency & Pet Info: Emergency contact details, local veterinary contact details, pet medical histories, feeding schedules, and behavioural notes.
-
Booking & Financial Data: Booking dates, payment records, invoice history, and transactional notes (we do not store full payment card details directly).
-
Technical & Digital Usage: IP address, device type, login details, and app/website activity when using our website or mobile application.
-
Media & Security Data: CCTV or smart doorbell footage captured at our premises for security purposes, as well as photographs/videos of pets taken during their stay (used for owner updates or social media, subject to your consent).
3. How We Collect Your Data. We collect data directly from you when you:
-
Complete a booking form, contract, or registration via our website or app.
-
Contact us via phone, text, email, or social media.
-
Download, log into, or interact with our mobile app or website.
-
Drop off your pet at our premises.
4. How and Why We Use Your Information (Legal Basis)
We only process your data when we have a valid lawful reason under UK data protection law:
-
Performance of a Contract: To process bookings, communicate updates while your pet stays with us, handle payments, and carry out our boarding services.
-
Legal & Licensing Obligations: To maintain mandatory registers required by our Local Authority Animal Activity License and keep financial records for accounting/tax purposes.
-
Vital Interests: To contact emergency veterinary services or emergency contacts if your pet requires urgent care.
-
Legitimate Interests: To protect our business premises (e.g., CCTV), improve our website/app functionality, and send relevant service updates.
-
Consent: For posting photos of your pet on social media or sending promotional marketing emails (you can withdraw consent at any time).
5. Data Sharing
We do not sell, rent, or trade your personal data. We only share information with third parties where necessary, such as:
-
Veterinary Practices: In the event of a medical emergency involving your pet.
-
Local Authorities / Licensing Officers: During routine council inspections, where required by animal welfare licensing regulations.
-
Service Providers: Trusted UK-compliant IT software providers (e.g., website hosting, booking app platforms, cloud storage, payment processors).
6. Data Security and Retention
-
Security: We use appropriate technical and organisational measures (including password protection, biometric access, and secure cloud platforms) to prevent unauthorized access, loss, or misuse of your data.
-
Retention: We only hold your personal data for as long as necessary. Inactive client profiles and pet records are retained for [e.g., 2 years / 6 years for accounting records] following your last booking, after which they are securely deleted.
7. Your Legal Rights
Under UK data protection law, you have the right to:
-
Access: Request a copy of the personal data we hold about you.
-
Rectification: Ask us to correct any inaccurate or incomplete information.
-
Erasure: Request that we delete your personal data (where we are not legally obligated to retain it).
-
Withdraw Consent: Opt out of marketing messages or social media photo permissions at any time.
To exercise any of these rights, please contact us at [Insert Contact Email].
8. How to Complain
If you have concerns about how we handle your personal data, please contact us first so we can resolve the issue. If you remain unsatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
(Make sure to replace the bracketed placeholders like [Insert Contact Email] with your actual details before publishing!)